General Device Information
This series of videos will help you understand the hardware and software that makes up your teaching station.
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How To: Connect To Airtame From Any Device
Keywords: Airtame, share, screen, projector, whiteboard, connect, cast, casting Aliases: Choose Your Device: macOS Windows Chromebook
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Lost or Stolen Device Procedure
Keywords: Lost, Stolen, MacBook, Laptop, iPad, Chromebook, Device Lost or Stolen Device Procedure Lost Device- Create a Tech Ticket in Service Central with the title 'Lost iPad', for example. Add ihe information on the circumstances, where and when it was lost. We will find the device that's checked out to you in our inventory system and lock it. Make sure to let us know if you need a replacement Stolen Device- If your device was stolen on-site, report it to your Adim and work with them to create a police report If your device was stolen off-site, report it to your Admin and give them a copy of the police report Create a Tech Ticket in Service Central with the title 'Stolen iPad', for example. Add information on the circumstances where and when it was stolen. We will find the device that's checked out to you in our inventory system and lock it. Make sure to let us know if you need a replacement Found Device- If the device is found, please create a new Tech Ticket with the title 'Found iPad', for example. We will unlock the device. If a replacement was sent to you, please return it, with the charger
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Pairing Logitech Keyboard - Logitech Unifying Software Workflow
Keywords: keyboard, pairing, logitech, reconnecting keyboard, logitech keyboard Aliases: keyboard, pairing, logitech, reconnecting keyboard, logitech keyboard This guide describes how to connect Logitech Keyboards to the Logitech Dongles using Logitech Unifying Software. Logitech is capable of holding up to six (6) devices per dongle. This includes both mice and keyboards. Follow the Steps Below to Connect a Keyboard to a Logitech Dongle: 1. Open 'Logitech Unifying Software' Tip! You can search for it in the Finder app (macOS), or the Windows menu (Windows) 2. Click "Next" 3. Turn your keyboard to the "On" position to begin pairing. Tip! The on/off switch is located above the number pad, on the right side of the keyboard near the top corner. Alert! If the keyboard is already switched on, you will have to switch it off first, and then back on, before it will pair. 4. Start Typing on the Keyboard. You will see your entries populate in the text field. Click "Yes" Tip! Type anything you'd like! 5. Click "Next" 6. Click "Finish". You are all set! If this doesn't go as described above, please check batteries and/or call Help Desk.
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How to Connect Devices to Airtame, Promethean Panels, & Document Cameras
Keywords: Aver, Chromebook, Airtame, Promethean, Panel, Projector, Sphere, Visualizer, Document Camera Aliases: We have several documents to support staff in connecting particular devices to the different projection systems or Promethean ActivPanels. Help Sheets may be used by staff and substitute teachers as they illustrate how to connect to Airtame on the Epson Projectors, use ScreenShare on Promethean ActivPanels as well as using document cameras with Visualizer or Sphere Lite software. Click on the title or image to open. Chromebook Projection Help Sheet Often used by substitutes Mac or PC Laptop Projection Help Sheet If you are an office manager or a teacher who wants to print out copies, make sure to pick "Fit to Printable Area" so that it all fits on the paper. See picture below.
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Device for Newly Enrolled Student - STANDARD OPERATION PROCEDURE
Keywords: New Chromebook, new student, student device, incoming student, new device, new computer. Aliases: New student, enrolled, computer procedure, Chromebook delivery. STANDARD OPERATION PROCEDURE - Device for Newly Enrolled Student Definition: A newly enrolled student who will receive a device An automated Tech ticket will be generated Tech Services staff will check out the appropriate device for the newly enrolled student and put it in the Chromebook bin to be sent to their school If the device hasn’t arrived at the school for the student by the time they start, the school will check out a loaner until their permanent device arrives If a device hasn’t been received for them after a week, the school will submit a ticket, and Tech Services will look into it and send out a device as soon as possible
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New Hire Device - STANDARD OPERATION PROCEDURE
New Hire Device - STANDARD OPERATION PROCEDURE An automated Tech ticket will be generated Tech Services staff will check out the appropriate device for the new employee’s position and send them a DocuSign Use Agreement for the use of the device Once the Agreement is signed, we will have a Tech deliver it to the new hire at their assigned school If a device hasn’t been received for them after a week, submit a ticket and Tech Services will look into it and get a device sent out as soon as possible
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Long-Term Substitute Computer
Keywords: Long-term sub computer, sub laptop, teacher computer Aliases: teacher on leave, long term computer, substitute laptop Long-term substitute teachers are asked to use the laptop of the teacher they are substituting for, as new computers from the Tech Department are not typically assigned for temporary positions. To facilitate this, the teacher going on leave should ensure their laptop is available for the substitute's use. This procedure has been agreed upon with the teachers' union and applies to all school buildings. The administrative staff at each school will help communicate this information to the involved teachers. Once the substitute teacher receives the laptop, they should create a tech ticket to request a technician's assistance in setting up a local account on the laptop. This ensures the substitute can use the laptop independently without needing access to the original teacher's credentials or personal documents.
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How to Connect a Logitech Mouse
key words: mouse, connection, logitech aliases: computer mouse, linking 1. Check to make sure all these are true Mouse has sufficient battery USB unifying receiver is plugged in correctly Mouse is switched to "on" 2. Open Launchpad 3. Select Self Service 4. Search Logitech 5. Click Install Logitech Unifying Software 6. Click Next 7. Follow Instructions as Prompted