Keywords: Transfer, Transfer call, Zoom phone, desk phone, Office Phone Aliases: Office Phone, Desk Phone, Phone, Landline Transfer Call from Zoom Desk phone While on a call, Press the soft-key associated with the now visible "Transfer" light. (Press the button under the word Transfer that's on the screen)  This puts the call on hold. Press the soft-key to 'Select' Transfer. Dial the number or extension of the user who should pick up the call. You can press the "B Transfer" (Bind Transfer) soft-key to send the call immediately, then you can hang up. Or,  You can wait for the new party to pick up and press the "Transfer" soft key.

Keywords: Zoom, Zoom Phone, Desk Phone, Office Phone, Zoom App, Transfer, Transfer Call, Hold Aliases: Zoom Phone, Desk Phone, Office Phone, Zoom App Transfer Call from Zoom Desk phone to your own Zoom App on another device While on a call, Press the soft-button associated with the now visible "Transfer" light.   This puts the call on hold and the person on the line will hear your hold music if you have any set. Make note of the line you placed on hold. (All your Zoom Phone lines are visible from all of your Zoom devices). Some Zoom Phones only have one line. Sign in to the Zoom app on the other device. Navigate to the phone section. Press the line that you previously placed on hold.  Or - Just click Lines on the top of the screen on the new device, then click the Phone icon on your name to resume the call.

Keywords: Headset, Phone, Plantronics, Connect, Yealink, New Phone, Head Set Aliases: Headset, Plantronics, Office Phone, Head Set Connect a Plantronics headset to Yealink Phone The Plantronics headsets are compatible with the Yealink Zoom phones.  Installation is very similar to the previous Mitel phones. CO54 headset Connect the Power, Lifter, and Handset cables as shown in the diagram: Disconnect the stock handset from the back of the phone and plug it into the handset adapter: Plug the handset adapter into the port that you removed the stock handset from. Do not use the headset port.  The headset port is only for setups that do not use a lifter. Next you will need to use double sided tape to affix the lifter. The lifter should be adjusted to the lowest range of motion. If the earpiece cradle has been modified to prevent the handset from sliding off, the peg should be flipped so that the handset lifts smoothly and easily. The lifter should be attached precisely below the upper mark on the earpiece cradle. From here, activating the headset should lift the receiver and give you a dial tone in the ear. Incoming calls can be answered by activating the earpiece.

Keywords: Front Door, Unlock Aliases: When a call from a doorbell comes in, you can unlock the door by pressing 55* while connected to the call.   You can see who the caller is by viewing the doorbell camera on the 2n Open-Eye app. If you need to talk to someone standing outside but not realizing they need to press the doorbell, you can call the doorbell by calling extension xx98.

Keywords: Zoom Phone, ring tone Aliases: Zoom, Zoom Phone, Yealink You can create a custom ringtone for desk phones by adding a contact and setting the ring tone for that contact.  This can only be done on the Yealink device.  We do not have a means to customize ring tones on the desktop app or the mobile app. Start by selecting the smartbutton corresponding to the "Menu". Use the direction arrows to navigated to "Directory" Then select the directory with the center button Use the center button to select the "Local Directory" Then "All Contacts" from the Local directory Then use the smart button to select "Add" Then fill in the contact card info, including option 6 on the second page.  And save when you are done

Keywords: Substitute, Phone, Setup Aliases: sub phone, attendance sub This article describes how a Clerical Substitute can log in to the Secretary's phone. Locate the designated substitute phone. This is usually the Secretary's phone or the Office Manager's phone. There should be a button for "Guest" . If not, you may need to hit the "Exit" button one or more times. Pressing the Guest button will prompt you for your extension and passcode. Use the first 2-digits associated with your school plus 88 for both the extension and the passcode. For example, if you are logging in to the phone at Artondale, you will use 1188 for the extension and the passcode. From here, you should have access to all the emails that have been assigned as well as receive calls for all the ring groups for which you have been assigned. Please be careful when managing voicemails. If any user deletes a voicemail, they will delete the voicemail for all users.