Service Central

(253)530-3711
Login Sign up

Lost or Stolen Device Procedure

Modified on: Fri, 11 Apr 2025 11:16 AM
Was this answer helpful?

Keywords: Lost, Stolen, MacBook, Laptop, iPad, Chromebook, Device


Lost or Stolen Device Procedure


Lost Device-

  • Create a Tech Ticket in Service Central with the title 'Lost iPad', for example.
  • Add ihe information on the circumstances, where and when it was lost.
  • We will find the device that's checked out to you in our inventory system and lock it.
  • Make sure to let us know if you need a replacement


Stolen Device-

  • If your device was stolen on-site, report it to your Adim and work with them to create a police report
  • If your device was stolen off-site, report it to your Admin and give them a copy of the police report
  • Create a Tech Ticket in Service Central with the title 'Stolen iPad', for example.
  • Add information on the circumstances where and when it was stolen.
  • We will find the device that's checked out to you in our inventory system and lock it.
  • Make sure to let us know if you need a replacement



Found Device-

  • If the device is found, please create a new Tech Ticket with the title 'Found iPad', for example.
  • We will unlock the device.
  • If a replacement was sent to you, please return it, with the charger
Was this answer helpful?