Keywords: Audio, Speakers, Promethean Panel, Sound, Output, Airtame Aliases: Changing Audio Output on Windows Click on the Sound icon in the lower right corner of the screen near the date and time. Select the other device you wish to use. Audio will now play over your connected device. The volume can be adjusted using the volume slider located inside the speaker icon. Changing Audio Output on Mac Click the Control Center icon in the upper right of the display. Click the "Sound" dropdown list. Select the Output device desired. Airtame Audio If you're using the Airtame App, look for the Output called "Airtame". If you're using the Mac Screen Mirroring App, look for the name of your Airtame. Promethean Audio If you're using the Promethean Screen Share App, look for the Output called "BlackHole". If you're hardwired to the Panel, look for "Titanium". If these options do not show in your list, please reboot your laptop. This will usually resolve the problem.

Keywords: New, Tech, Technology, Order, Ordering Aliases:

Keywords: Surplus, Inventory, Device, Disposal, Equipment, Dispose, Old, Outdated Aliases: Junk, Old Tech Tech Surplus Procedure Fill out the Service Request Form found here.

Keywords: Staff, Leaving, Retiring, quit, leave, no longer, Retire, Left, Return Aliases: Staff Leaving District If you have District Technology and are leaving the district for any reason, please return your devices at the end of your term with Peninsula School District, on or before your last day. Please go to this link for instructions. Thank you! The Tech Department

Keywords: Aver, Document Camera, Resolution, Size, Sphere Aliases: Sphere2 Tools Tutorial This tutorial covers the use of Sphere2, an AVer document software, focusing on optimizing document viewing and interaction for classroom use. Adjusting the View Original Size: To expand the document to the full width of your monitor, click the button resembling a piece of paper with a circle on top (second from the left in the upper right corner), and select "Original Size." This option likely defaults to "Fit to Screen." You can rotate the document to the correct orientation by using the rotate feature, accessible via a purple-blue button. Document Handling Zoom In/Out: To adjust document size, you can use the minus (-) or plus (+) options. Note that zooming may only enlarge the document. Flip and Rotate: This feature allows you to view more of the document by flipping and rotating it on your desk, enabling a better layout for viewing widthwise or lengthwise. Focusing Tool To draw attention to specific parts of a document, use the focus tool, which can be accessed by clicking the first button in the last tool group. This tool allows you to create a nice circle or other shapes around the area of interest. You can adjust the shape size, move it, and set the surrounding area to be semi-transparent. This is particularly useful for students with stimulation issues. Shade or Blind A neat feature for revealing answers is the shade or blind tool. You can pull it from the top or bottom, and even the sides, to reveal answers. This tool is found in the last tool group on the toolbar. Resolution Adjustment Changing Resolution: The resolution can be adjusted using the third button from the left, located in the upper right corner. This button offers different resolution options, varying in height and width, to find the best fit for your classroom. Experiment with the resolutions for optimal display. Zooming: For closer inspection, click the purple and blue button to zoom in (+) and see more details. If the resolution isn't perfect, try different settings for a clearer image. Image Adjustment: Besides resolution, you can also adjust light and contrast sensitivity for better clarity. This is done via the image adjustment tool, symbolized by a sun and contrast icon, located at the bottom left and right.

Keywords: iPad, Apps, Request, Purchase, free Aliases:   iPad App Acquisition Steps - Student iPads:    Step Free Apps Need to Purchase Apps 1. Find the desired app in the Volume Purchase Program for Education app store: https://volume.itunes.apple.com/store (you can search for apps without signing in) and copy the URL.  Find the desired app in the Volume Purchase Program for Education app store: https://volume.itunes.apple.com/store (you can search for apps without signing in).  2.  Submit a ticket (https://psd401.freshservice.com/a/catalog/request-items/75) to Tech Services with the name of the iPad tub (example: EES Tub 1), the name of the app, and a link to the app from the Volume Purchase Program.  Find funding sources for the apps you need to purchase.  Submit a ticket (https://psd401.freshservice.com/a/catalog/request-items/75) to Tech Services with the name of the iPad tub (example: EES Tub 1), the name of the app, and a link to the app from the Volume Purchase Program.  3. Then Tech Services remotely adds the app to the iPads. If you would like an app on a single iPad rather than a group of iPads, put the Serial Number of the iPad in the ticket. You can acquire the Serial Number in Settings or on the back of the iPad (super tiny at the bottom - magnifying glass might help).  Our warehouse manager makes a quote for those apps and will add to the ticket that information (if there is cost involved).  4. Then you print out the quote and attach budget code and signature (if there is cost involved). 5. Scan it and reply to the ticket in email (not in the ticket system - but in email instead) and attach it to the email. If you found free apps you want installed, you can just put the links in the ticket. Make sure to refer to the TUB Name in the ticket. If you don’t know the tub name, then you have to reference the barcodes on the back of the iPads.  6. Then Tech Services processes it on our end and installs the app(s) remotely.  Important Notes:    Some iPads aren’t in the JAMF system which allows us to install and manage apps remotely on district iPads. For iPads to be “in” JAMF they had to be completely reset by Tech Services. If you are unsure if your iPads are in JAMF please contact help desk.  An Apple ID is not associated with student devices. We have the ability to push apps out remotely to the student devices. Please do not add your personal Apple ID to a student device.  Sometimes apps won’t work or even load unless the iPad has the current, most recent version of the iOS operating system (which in early 2018 is 11.xx iOS [mine is currently on 11.2.5 in Feb 2018]). Also true is the reverse - sadly, some older apps that you might use in your classrooms haven’t updated to be compatible with the newer operating systems. So, when staff go to update an iPad sometimes you might have an app deleted (automatically by the update process) and will no longer have access to it. You can always check back with the makers of that app to see if/when they plan to update it and go through the process of having it re-installed. Sad - we know. It just can’t be helped with the “updating game”. 

Keywords: Document Camera, Visualizer, Sphere, Aver, Alises: Overhead, Connecting AverVision Document Camera & Installing Visualizer

Keywords: Sanitize, Computer Aliases: Clean, Device, Chromebook, Laptop Summary: This article walks you through the process of cleaning your device and some different cleaning solutions you can use.  How to Clean and Sanitize Your Computer/Laptop    1.    Shut down (turn off) the computer.   2.    Gently wipe the screen with a soft, dry cloth to remove dust and other buildup.  ! Do not use paper towels, which can scratch the display.   3.    If alcohol wipes are available, use an alcohol wipe to clean keys, between keys, screen, case and mouse.   4.    If alcohol wipes are not available, use or make a solution of 60% alcohol and 40% water.  o Dampen a soft cloth or Q-tip to wipe keyboard and between keys.  o Be sure the cloth is just damp so as not to allow moisture to drip under the keys.  o Wipe screen, case and mouse with alcohol mixture.   Alternative #4 with Bleach  1/3 cup per gallon, or 4 teaspoons per quart. Dampen a cloth and wipe surface.   Based on Health Department Guidance as of 8:30 p.m. on 3/15/2020

Keywords: Chocolaty, Windows Install, Software Click on the Windows button in the bottom-right hand corner of the display. Look for or start typing “Chocolatey”. It should be near the top of the list. Once found, click on it to open it. You might then be presented with a permissions window asking you if you want to allow Chocolatey to make changes to your device. Please say Yes. As Chocolatey loads, you’ll see this image: After Chocolatey opens, make sure to highlight or select PSD-Software. Then search for the piece of software you need to install. You can either type it in the Search field or scroll up and down on the right. If there is something you’re not finding that you need either put in a ticket for it to be added to Chocolatey or call x3711. Once you find the software you want to install, double-click on it, and then select 'Install' If it shows an “Install” option, click “Install”. Once you have successfully installed the application or software package, you’ll see a checkmark at the right-hand side of the row or instance of that item. Note: a user could change the view in Chocolatey. The previous directions were given in “list view” but if you want to view the software applications with their logos or icons, you can click the “tile view” button in the upper-right corner of the Chocolatey window. To get it back to “list view” click the second-to-the-right button with four horizontal lines.

Keywords: Fax faxxing  Aliases: Hellofax, Dropbox fax If you are receiving this, it means that you have already, or are about to, move to Dropbox Fax (formerly hellofax) for your faxes.  The process is quite easy, but it is a little different than faxing with a machine. For starters, you will send faxes by uploading them to Dropbox Fax and typing in the recipient's fax number when prompted. Secondly, you may have a new fax number.   Thirdly, everyone on your fax team will get a copy of the fax sent to their PSD email box. Common misconceptions: You will not fax to an email address Other entities will not fax to an email address You will not create a Dropbox Fax account.  One has been created for you. You will not log in to Dropbox Fax with your own email address.  You will use the one created for your office or your health room or counseling center if you are a larger high school. Setting up the account: Someone from the Tech Department will contact you to let you know the process has been started and what your new fax number is. Office Managers and Health Techs will be automatically added to a distribution group for your fax team.  They will then request any nurses or secretaries to be added from the tech department. You will get an invitation via email to join our team at Dropbox Fax.  The email will contain a link to activate your account.  Please do so.  We can't assign a fax number to your account until it is activated. Activate your account and set a secure password.  It is very important that when you activate your account that you do so using the email address of the fax group.  This is the one associated with the fax group and was sent to you by the person at Tech Services.  (XXX-fax@psd401.net or XXX-Health@psd401.net ) Once your account is activated: You will send faxes by logging in to Dropbox Fax with the fax group email address (XXX-fax@psd401.net or XXX-Health@psd401.net ) and the credentials you set when you activated the account. Sending a fax: Log in to Dropbox Fax.com with the fax group email address (Sometimes search engines will take you to the parent company (HelloSign), but you can still choose HelloFax from the login drop down button). Once logged in, you can use the simple on-screen buttons to send a fax or view a fax. When your fax has been delivered (or fails delivery in the case of a bad fax number) everyone on your fax team will get a notice via email. Receiving a fax: Faxes should be sent to your fax number. Dropbox Fax will receive the fax at one of their cloud-based fax machines and securely email a copy to the email address that you use when you log in. Everyone on your fax team is a member of the group that will be emailed a copy of the fax. If you are a member of the fax Team, you will receive faxes in your email mailbox. You can then distribute and delete the fax as appropriate.   Changing fax Team members: If you ever need to change who is receiving faxes, for example if someone goes on extended leave, just open a tech ticket and the help desk will adjust the team.   You must provide your new team member with the login information if they will need to send faxes. What if I missed a fax because it was sent before I was added to the team? You can always log in to Dropbox Fax and view all the faxes sent to or by your team until they are manually deleted. What if I forgot the login credentials? If you lose your login credentials, first check with the other members of your faxing team. If your teammates do not remember the credentials, you can reset your password using the forgot password link in the login screen.  This will reset the password for everyone on your team.  Please communicate with your team if you need to reset the password. Because this is a highly secure site, the help desk CANNOT recover your password or reset it. You must use the link in the login screen.