Keywords: Adobe, Acrobat, Creative Cloud            Aliases: Adobe, Acrobat, Creative Cloud Prerequisites: You must be Adobe licensed and you must have the Adobe Creative Cloud app installed. This guide covers installation of the Creative Cloud app.  If you proceed through all steps and only have the option to 'Try', 'Trial', or 'Purchase' apps in the Creative Cloud app, you are likely not Adobe licensed.  In that case, please submit a tech ticket via the PSD Portal, or by emailing servicecentral@psd401.net. Check to see if the Creative Cloud app is already installed on your computer: Windows:  macOS:  Directions for installing the Adobe Creative Cloud app if it's not installed: Windows: Open Chocolatey GUI ensure PSD-Software is selected, then look for Adobe Creative Cloud or search the word 'creative'. Double-click on Adobe Creative Cloud and the install button is in the bottom-right corner. macOS: Open Self Service and search for the word 'creative' and install. Or, simply follow this link: jamfselfservice://content?entity=policy&id=949&action=view   Launch the Adobe Creative Cloud app. At the 'Sign in' screen, select 'Continue with Google'  Select "Company or School Account"   It should then let you know you're authenticated and redirect you back to the Adobe Creative Cloud desktop app. Now that you're authenticated in the Adobe Creative Cloud app, simply choose Desired apps to Install: If you see 'Buy' 'Trial' or 'Purchase' instead of 'Install' - it likely means you are not Adobe licensed. Please submit a ticket through the portal or by emailing servicecentral@psd401.net.

Keywords: Adobe, Creative Cloud, Acrobat  Aliases: This article assumes you still have a valid Adobe license. If you go through all the steps below, and still get an 'expired' notice when launching the Adobe program(s), submit a tech ticket so we can check your Adobe license. Fixing the expired notice must be done through the Adobe Creative Cloud application. It cannot be done through Photoshop, Illustrator, etc. 1. Launch the Creative Cloud app. (Finder > Applications > Adobe Creative Cloud) 2. Sign-out of the Creative Cloud app: 3. When signing back in, select the Google option: 4. If you're already authenticated with Google, select your PSD Google account and continue. Otherwise, Staff: username@psd401.net Students username@edtools.psd401.net It will then take you to the ClassLink Portal login, standard username + password. Note: If you see 'Choose an account for...' - Select Enterprise ID. After you've signed out of the Creative Cloud app, and signed back in per the above steps, you should now be able to open and use the standard Adobe programs.

Keywords: Photoshop, Illustrator, Adobe, Rosetta Aliases: GMetrixSMSe, certification, testing Note: We stay on the latest version of the Adobe Suite products as a district to ensure the latest features and improvements are available. In real world usage, we have noticed an issue with 2024 Adobe versions and GMetrix. A fix for this is to use GMetrix with the 2023 versions of Illustrator and Photoshop. If you're on a computer with 2023 and 2024 versions of Illustrator and/or Photoshop installed - use the 2023 version(s) for GMetrix testing. GMetrix macOS Compatibility Matrix: GMetrix macOS Usage: First, ensure ‘Open using Rosetta’ is checked for the Adobe app you want to use GMetrix with. Note: The below screenshots show Photoshop, but apply to Illustrator as well. Same process. Go to Finder > Applications > Adobe Photoshop [version] (Illustrator, if using Illustrator) > and right-click (or control + left-click) on Adobe Photoshop [version] (Illustrator, if using Illustrator) > click ‘Get Info’ > then check the box next to ‘Open using Rosetta'. a) Double-click on the Adobe Photoshop (Or Illustrator) version of your choice. b) Once inside the Photoshop (or Illustrator) folder, right-click (or control + left-click) on Photoshop and click ‘Get Info’ c) Check the box next to ‘Open using Rosetta’ Open and Sign-into Photoshop / Illustrator before first opening GMetrix to ensure you’re signed in. If you are not signed in, you will need to do so. If you see this Adobe Sign-in page, you are not signed in. Please select the ‘Continue with Google’ option and proceed with the sign-in process, then quit out of Photoshop or Illustrator. If you were already signed into Photoshop or Illustrator, simply quit the program before launching the GMetrix app. You may now launch GMetrix (Finder > Applications > GMetrixSMSe) and sign-in. Follow your instructor's instructions for accessing your test, which will automatically open Photoshop or Illustrator. After Photoshop or Illustrator is launched through GMetrix, it should look like the below (notice the GMetrix Plug-in window) Note: For Illustrator 2023 (and possibly Photoshop 2023), you will need to manually launch the GMetrix Plug-in after GMetrix opens the app. This is simple: Window > Extensions > Click 'GMetrix ILL LITA' and the GMetrix Plug-in Window will open and you can start your test.

Keywords: Font, Search, Adobe Aliases:  Related Article: Installing Fonts (macOS) If you find a Font on a website that doesn't seem to be available on fonts.adobe.com, you can use Adobe's reverse-image search tool to find the same (or very similar) font under a different name. Example: 1. Using Command + Shift + 4, take a Screenshot of the font preview. 2. Go to fonts.adobe.com and select the 'Search by image' option: 3. Proceed through the next step. 4. Check the text, update if needed, and proceed. 5. In this case, the visual search tool found a similar font. Click 'Add font' to add the font.  More in-depth instructions for adding fonts are linked at the beginning of this article.

When printing from an Adobe application (Reader, Acrobat Pro, Photoshop, etc) - to a copier that requires copy codes in order to print (Sharp's, some Konica's) - the Adobe application doesn't send the required copy code, and therefore the print job doesn't succeed. There is a workaround: 1. In the Adobe print preview menu, first click the 'Printer...' button: 2. After clicking on the 'Printer...' button, you may see the below pop-up. Check the box, then click 'Yes' 3. After clicking 'Yes', the below print dialog menu will pop-up. If necessary, change the number of copies you want to make, or which page ranges will be printed. Then, click 'Print' 4. After clicking 'Print' you will be redirected back to the Adobe print preview menu. Now, when you click 'Print' your job will come out because the copy code is being sent. Note: All of these steps are required each time you'd like to print from an Adobe application, to a copier requiring copy codes.