Adobe 'License / Subscription Expired' Notice

Keywords: Adobe, Creative Cloud, Acrobat

Aliases:

This article assumes you still have a valid Adobe license. If you go through all the steps below, and still get an 'expired' notice when launching the Adobe program(s), submit a tech ticket so we can check your Adobe license.

Fixing the expired notice must be done through the Adobe Creative Cloud application. It cannot be done through Photoshop, Illustrator, etc.

1. Launch the Creative Cloud app. (Finder > Applications > Adobe Creative Cloud)

2. Sign-out of the Creative Cloud app:

3. When signing back in, select the Google option:

4. If you're already authenticated with Google, select your PSD Google account and continue.

Otherwise, Staff: username@psd401.net Students username@edtools.psd401.net

It will then take you to the ClassLink Portal login, standard username + password.

Note: If you see 'Choose an account for...' - Select Enterprise ID.

After you've signed out of the Creative Cloud app, and signed back in per the above steps, you should now be able to open and use the standard Adobe programs.