Keywords: Chromebook, Hardwire, Projector, HDMI Aliases: Summary: This short solutions article will walk you through connecting a chromebook through hard wiring to your projector, which might be necessary if connecting to it remotely isn't an option. Note: Not all chromebooks have an HDMI port, this solution will only work for you if it has an HDMI port. Steps: 1. You'll want to look and see if your projector has an HDMI cable running down from the wall, most of them do. They look like this: 2. Plug it into the HDMI port on the side of your chromebook. 3. On the remote for your projector, look for a button which says "source" or "input" 4. A menu will pop up with different input options, use the arrow keys on the remote to navigate to the other HDMI option which isn't currently selected. 5. After a moment of loading, the projector should now be showing what is on the screen of the chromebook! If you can see the background of the chromebook but no windows, then you'll have to set the display to mirror. Click the link to this solutions article for instructions:  https://psd401.freshservice.com/a/solutions/articles/6000028455

Before continuing, ensure your projector is turned on and has an Airtame by checking both HDMI sources. If it does, you'll see an Airtame screen with some info on it. Steps: On the Chromebook, browse to airtame.com/go 2. Enter the pairing code that is shown on your Airtame panel: 3. At this point it should say you're connected on the Chromebook, click 'Share screen': 4. Click 'Share screen' and select the window or monitor you'd like to share: 4b: Choose the tab / window / screen you'd like to share:

Keywords: Microphone, Sound, Chromebooks Alias: Audio, Mic, ChromeOS, Headphones Summary: If you are having issues with your microphone or sound on your chromebook, this article will walk you through checking your input and output settings. 1. Move your cursor to the bottom right of your chromebook and click on time. 2. Click the arrow next to your sound slider. 3. There will be an input and output section, make sure that there are check marks next to the microphone or speaker/headphones you would like to use.  4. If the correct outputs are selected and you are still not getting any microphone input or sound out of the speakers/headphones, examine your headphone jack to make sure there isn't any physical damage. 5. If you are having further issues, please feel free to submit a ticket or call help desk! (x3711)

Keywords: Airtame, Promethean, Document Camera, Chromebook, Screen Share Aliases: Click here to Access the Chromebook / Airtame help document.  Note: this updated version from Nov 2020 was sent to all office managers and secretaries on Nov 23, 2020.

Keywords: Chromebook, Download, Image Aliases: Laptop, Save, Picture, Chrome Summary: If a student would like to download or save an image they find on the internet, this will walk them through how to right click, save it and where to find it in the files. Steps: Students are able to find and use images on a Chromebook.  Please follow Copyright, Public Domain, and Fair Use. You should ensure students understand their rights and responsibilities and follow the guidelines. See this for more information: https://www.commonsense.org/education/videos/creativity-copyright-and-fair-use Finding and Saving an Image:  Students find an image that meets the Copyright, Public Domain, and Fair Use guidelines.  Select the image and 2-finger click to open the image menu and click on Save Image As. In the Save File As menu, name the file something to make it easy to find in the future and Save.  You have to option to make a New Folder to collect and organize images if you choose to. Using a Saved Image: To find an image you have saved, move your cursor to the bottom of the Chromebook screen and click on the Launch Circle. Find and open Files If you don't see Files listed, you can click on the arrow to expand the screen and see all of the content on the Chromebook Go to Images to see the saved files.  You can 2-finger click on the file to see options to Copy for use in another location (Google Doc, Slides, Drawings) or even Set it as wallpaper. Access Saved Image from an Application such as Google Drawing From the application you are using (Google Slides, Drawing, Docs)  1.Select Insert from the toolbar. 2. Select Image  3. Select Upload from Computer. Select Images, My files> Downloads, or the folder location you want to insert from. Once you select the file (image), click Open. You will now see your saved image! ================================================================================================================ See this video for a demonstration of the steps:  https://drive.google.com/file/d/1nveRg0_-q33mmHAaRSOxnNEuUbBseEKB/view

Keywords: Chromebook, Monitor Aliases: Display, Whiteboard, Projector, Screen Summary:  This article will walk you through the process of hooking up your chromebook to a second monitor or display. Steps: Before continuing, make sure you have the chromebook plugged into the monitor with an HDMI cable. If you don't have one to use, feel free to submit a ticket or call help desk for assistance. Show your Chromebook screen on your monitor At the bottom right, select the time. Select Settings . In the "Device" section, select Displays. Select Mirror Built-in Display. This option will appear when your monitor is connected. Tip: To view your Chromebook screen only on your monitor, press and hold Decrease brightness . Adjust your screens At the bottom right, select the time. Select Settings . In the "Device" section, select Displays. To adjust your Chromebook screen, select Built-in Display. To adjust your monitor screen, select the name of the monitor. Make items on your screen smaller or larger: In the "Display size" section, choose an option. Rotate the screen: In the "Orientation" section, choose an option. [Optional] Under your monitor tab, you can also: Change screen sharpness: In the "Resolution" section, choose an option. Change frequency of screen updates: Choose a higher refresh rate to refresh content on the screen faster. Tip: To quickly move windows or apps from one screen to another, on your keyboard, press Search  + Alt + m or Launcher  + Alt + m. Use an adapter to connect your Chromebook to a monitor Sometimes you need an adapter cable to connect your Chromebook to a monitor. To learn what type of cable you need, check the instructions included with your Chromebook. Find the display output and input ports on your Chromebook. (If you’re not sure which ports to use, check the instructions included with your Chromebook.) Use these two ports to find the correct adapter (ex. DisplayPort to HDMI). Plug the adapter into the monitor, then into your Chromebook.

Keywords: Install, Play Store, Launch, Chromebook Aliases: App store, Chrome, Minecraft, Google Play Summary: If you are trying to install an app through the app store, this guide will show you how to open the play store and show you how to download apps. 1. The Play Store application can be launched in a couple ways. It may already be showing in the row of apps at the bottom of the screen. You can also click on the circle in the bottom-left corner of the screen, and type 'Play Store' and click on what should be the first result: 2. You should now see a list of district-approved apps that can be installed: 3. Click on the app you'd like to install, then select 'Install'. After the app has been downloaded and installed, the 'Install' button will change to say 'Open'. This is how you will launch the app.

Keywords: Letters, Dark, Schoology, Web Pages Aliases: Chrome, Google Chrome Summary: If letters are appearing not full or too dark, this guide will help you to check your helperbird settings to make sure it isn't changing the text on the screen. Problem: Student not being able to see full/dark letters in Schoology or other web pages. Solution: Clear HelperBird settings. 1) Click on the Extension icon and find HelperBird, then click on more actions. 2) Click on extension options.  3) Scroll down to STORAGE and click delete everything.  

Keywords: Serial Number, Chromebook, Reset Aliases: Internal Only, Must be done before enrollment or SN# needs to be Deprovisioned first. In developer mode, Change Chromebook SN# Deprovision SN # Remove the R W screw from the motherboard, pull battery Start soft reset ctrl+Alt+D Enter and wait CTRL+D. At verification off screen press CTR+ALT+F2 the key, this should open a terminal In the terminal type "chronos" sudo su vpd -s "serial_number"="enter your preferred serial" dump_vpd_log --force vpd -l crossystem disable_dev_request=1 /usr/share/vboot/bin/set_gbb_flags.sh 0x0 reboot Replace screw and battery. Enroll

Keywords: Chromebook, Lock, Unlock, Disable, Lost Chromebook, Stolen Chromebook, re-enable, Lock/Unlock Aliases: Student Laptop, Chromebook If you would like to have a Chromebook locked or unlocked, please complete this form: https://docs.google.com/forms/d/e/1FAIpQLSfrgkOYJHqcPxzeo64Pz4WUFyubf4Ya0aLrDk1E4JGSyfrgzg/viewform?usp=sf_link Thank you