ParentSquare
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Changing Your Profile Picture in ParentSquare
Keywords: profile image, profile picture, Parent Square Aliases: account image, digital identity In ParentSquare: Click on your name in the upper right corner and select My Account from the dropdown. Select Edit Account and Upload Picture Select Files to Upload, edit if needed, and click Upload.
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ParentSquare Help Articles & Videos
keywords: ParentSquare Staff Account, Staff Account, access ParentSquare, Training aliases: ParentSquare, help, tech support, staff access PSD staff will use their district Google (@psd401.net) account to Sign in with Google to access ParentSquare (PSD Portal - Core Tools - ParentSquare). Once logged in, go to the top right corner and click on the question mark "?", then choose the option "Help Articles". Click on the Topics below to Access the Help Article: Getting Started Training Resources Send Out a Welcome Post Direct Message to an Individual or Group of Individuals Appointment Sign-Ups Posts Create a Group Access Your Class Directory Create a Sign-Up Sheet (for Volunteers and Wishlists) Teachers - Download the mobile app Best Practice - Team Teaching/Job Share Troubleshooting
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ParentSquare Help Desk Troubleshooting Info
Keywords: ParentSquare, Zendesk Aliases: Parent Square, communications, contact app. Help topics for ParentSquare can be found here: https://parentsquare.zendesk.com/hc/en-us. There is a lot of good information there. Staff member's phone number is not correct A staff member's phone number in ParentSquare is tied to their phone number in Skyward. The staff member will have to update their Employee information in Skyward by logging into their Skyward account. Staff member is missing from a site they should be part of, or has an old site still attached Staff are assigned to sites based on the site they have in Skyward (their "Check Location"). Then additional sites are added if they have sections (with students in them) at a site in PowerSchool. If someone needs access to a second site that they do not have a class in, they need to ask the Office Manager at the site to add them to the Comprehensive Staff Directory. The invite link has expired Unregistered users at any site can be sent an invitation to register their accounts and start using them. The link in the email invite does expire. If they have an expired link, they can still sign up with the email address where they received the invite, and it should link up properly. Also, the school admin can send a new invite in two ways. 1) If they go to Admin and Data Assistant, and search for the person. There is an invite button on that user’s page if they haven’t registered. 2) They can click the button on the search page to invite everyone who hasn’t registered
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ParentSquare Admins - How to Change Permissions/Add Admin in ParentSquare
keywords: ParentSquare Permissions, ParentSquare access aliases: Parent Square permissions, Parent Square access, admin access, elevated access All school or district admin can change permissions for a user in their organization. To do this, choose the organization, go to the Admin tab (which will only show up for school or district admin). Go to "User Permissions" under "Settings". The "View/Remove" tab will allow you to see what permissions users currently have. To add permissions, go to the "Assign" tab, and search for/select the user. From there, they can check "admin", which will give them admin access to the organization. Alternatively, they can give individual permissions to the user by checking the boxes and then clicking "assign". If the user is not already added to the school, they will need to be added first. The district has scripts that will automatically add staff members who are located at that site in Skyward, who are assigned classes at that site in PowerSchool, or who are in the respective tab on the Comprehensive Staff Directory. Otherwise, they will need to be added manually.
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ParentSquare Admins - Add Users to an Organization in ParentSquare
keywords: ParentSquare Admins, Adding Admins to ParentSquare aliases: ParentSquare, Parent Square, Parent Square Admins Staff, students, and parents are automatically added to ParentSquare through our nightly sync (2 nights). All currently enrolled and pre-enrolled students, along with active parents (defined as having the has_custody or receives_mail checkbox checked in PowerSchool), will be added to ParentSquare each night. *Please do NOT add Parents/Students manually in ParentSquare. They should always be added in PowerSchool to be put into ParentSquare.* The only time you would add a student to ParentSquare manually is if they are a homeschool/out-of-district student who is participating in a sport/club and will not be entered into PowerSchool for any reason. If that is the case, you should add them as a GUEST. *If you need to add volunteers or coaches who are not official staff, they should also be added as a GUEST so that they are not given full staff access* Staff should automatically be added to an organization in ParentSquare by having one of the things below be true: 1) Their "check location code" in Skyward is that organization 2) They have students assigned to them in a section in PowerSchool at that organization. 3) They are added to the Comprehensive Staff Directory under the tab corresponding to that organization. This means some staff will be placed at multiple sites. School/District admins have access to add users to additional organizations in ParentSquare manually, which may need to be done for staff located at multiple sites who do not have classes scheduled at all those sites. This can be done by going to the organization where you want them added, and then going to "Admin" and then "Staff" Under "Data Assistant". Staff can be added via CSV upload or manually. If the staff member is already in at another site (even if they are in the "MAIL" site - if they are in Skyward at all), it's important that their email matches their other account. If you have their Skyward Staff ID, that will help connect their accounts, however, if you don't have it, it should ask them when they first log in if they want to combine their accounts. More information on adding staff can be found here: https://parentsquare.zendesk.com/hc/en-us/articles/214015503-Add-Staff-Teachers-to-ParentSquare
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ParentSquare - Set up an appointment or conference for only part of a class
keywords: ParentSquare Conferences, Elementary Conferences, Spring Conference aliases: Elementary Conferences, Conferences, ParentSquare Conferences, appointment. For Spring Elementary Conferences: How to set up an appointment or conference for only part of my class in ParentSquare There are two ways to achieve this. Option 1 is to make a small group first and then setup your conference signups and send it to that group only. Here’s a video illustrating this option: https://youtu.be/DfwUdPG9CbU. Option 2: schedule a conference in advance and send the link using Direct Message. Video Illustrating steps: https://youtu.be/CsPoWIezkKw. If you use this option, you can add office staff on as Admin so they can help make changes if needed. You can add an admin (like office manager) near the end, after you’ve set up the appointments. *Note: adding an Admin to the signup/appointment slots must be done BEFORE you finish setting up and close (click on the X in the upper right corner) the signup/appointments. Once the signup has been created, you cannot add an admin. You can close the appointment/conference signups so parents can no longer sign up: 1. To close the sign-up, click on the post and look for Appointment Sign Ups. 2. Click Disable to the right of the date. 3. Choose Disable All Sign Ups or Disable Sign Ups For This Date Only. Parents can still delete their sign up (and an email will be sent to teacher) but parents cannot change their time slot or sign up for a new slot after it has been disabled. 4. Follow the same steps to Enable sign ups again.
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ParentSquare - How to Use a Permission Slip Template
keywords: permission slips, ParentSquare Permission Slips aliases: Permission Slips, ParentSquare, slip template How to Use a Permission Slip in ParentSquare In ParentSquare go to AddOns Click on Forms/Permissions On the dropdown menu to the right of the form you want to use - click duplicate. Helpful hints: Make sure you rename the form title with information specific to your event/trip/etc. You can add/edit/remove any sections or questions When you are done, click Publish at the bottom. Now you can either Send the permission slip in a New Post or embed it in another Post (ie Newsletter) Click New Post Fill out the To, Subject and Description Information. On the right side, select Forms/Permissions It will ask you to select a date you need the form by, and then you can select the form you created earlier from the Select Form drop down. If you want to send the form as its own post, use your preferred notification/post time settings and send. If you want to embed it in another post, SELECT “Do Not Notify” on the post options. It will show up your posts page but will not notify any recipients. Now go to your home/posts page, and you should see this post. Click on the cog symbol on the top right of the post, go down to share and select Get a link. You can now embed that link on any other post.
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Parent Square - Staff Update contact information (via Skyward)
keywords: skyward, phone number, update, account information, employee access aliases: skyward, account information, employee access, contact info Staff data in Parent Square is retrieved from Skyward. Edit your data in Skyward for ParentSquare to have your correct phone numbers. In Skyward... 1. Click on Employee Information 2. Click on Personal Information 3. Click on the Request Changes button 4. Make your changes (phone number and/or email address) 5. Click on Save
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ParentSquare Attendance Absence Notifications
keywords: ParentSquare Attendance Notices, Absence Notifications, Absence Emails, ParentSquare Attendance Report aliases: attendance notices, absence notices PowerSchool sends absence data to ParentSquare multiple times per day. Schools can set up attendance notices that go out within 20 minutes of when these exports leave PowerSchool. The message is a standard message setup for either period (secondary) or day (elementary attendance). Schools can submit a ticket requesting any changes to the setup items listed below: Status: Active or Paused (Office Manager can pause from the School > Add-Ons Tab) Notify Times: put in the time you want the export to go and if we don't have an export around thtat time we can add an additional export Report Emails: The email address(s) that the building wants to receive the report of the day's notifications. This email will also receive an email for each parent excuse submitted Attendance Notices: On or off Excuse Window: Number of days the parent can still excuse via the notification Attendance notifications are sent via email, text, and voice for absent/tardy notifications. By default, ParentSquare sends both email and text notifications. If a text notification fails, a voice message is delivered. See examples of the text and email messages that are sent to parents. Note: Attendance notifications cannot be turned off by the user. Attendance Staff can go to the Ad-Ons Tab and see the notices that went out on the current day or change the date and view both previous notifications and parent excuse notes.
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ParentSquare - Guardian not receiving messages
keywords: ParentSquare, message, guardian, mail, attendance aliases: ParentSquare, mail, notifications In order for a guardian to receive ParentSquare messages, they must have the "receives email" checked in Powerschool Admin. 1. Search for the student and click on the name. 2. Click on "Student Profile". 3. Then click Contact Management. 4. Under the appropriate person, look for the "Actions" column on the right, and click on the pencil symbol. 5. On the new pop-up window check on "Receives Mail".