keywords: ParentSquare Admins, Adding Admins to ParentSquare

aliases: ParentSquare, Parent Square, Parent Square Admins

Staff, students, and parents are automatically added to ParentSquare through our nightly sync (2 nights). All currently enrolled and pre-enrolled students, along with active parents (defined as having the has_custody or receives_mail checkbox checked in PowerSchool), will be added to ParentSquare each night. 

*Please do NOT add Parents/Students manually in ParentSquare. They should always be added in PowerSchool to be put into ParentSquare.*

The only time you would add a student to ParentSquare manually is if they are a homeschool/out-of-district student who is participating in a sport/club and will not be entered into PowerSchool for any reason. If that is the case, you should add them as a GUEST. 

*If you need to add volunteers or coaches who are not official staff, they should also be added as a GUEST so that they are not given full staff access*

Staff should automatically be added to an organization in ParentSquare by having one of the things below be true: 

1) Their "check location code" in Skyward is that organization

2) They have students assigned to them in a section in PowerSchool at that organization. 

3) They are added to the Comprehensive Staff Directory under the tab corresponding to that organization.

This means some staff will be placed at multiple sites. 

School/District admins have access to add users to additional organizations in ParentSquare manually, which may need to be done for staff located at multiple sites who do not have classes scheduled at all those sites. 

This can be done by going to the organization where you want them added, and then going to "Admin" and then "Staff" Under "Data Assistant". 

Staff can be added via CSV upload or manually. 

If the staff member is already in at another site (even if they are in the "MAIL" site - if they are in Skyward at all), it's important that their email matches their other account. If you have their Skyward Staff ID, that will help connect their accounts, however, if you don't have it, it should ask them when they first log in if they want to combine their accounts. 

More information on adding staff can be found here: https://parentsquare.zendesk.com/hc/en-us/articles/214015503-Add-Staff-Teachers-to-ParentSquare