Keywords: New ticket, core tools, staff, teachers, portal

Aliases: Submit ticket, issue, incident, problem, not working, help desk, helpdesk

Access Service Central for information, help files and creating tickets for support.

Find Service Central in the Core Tools Folder on the staff and student portal.

The Service Central Solutions landing page is currently undergoing an update to better serve staff.  You may see some variation in the landing page and ticket form as we make changes.

You can select New Ticket and share as much information as possible for Help Staff. 

Complete the ticket:

Overview of Service Central and how to create a ticket. The concepts in this video are correct but some of the images will not match.  We will update the recording once all changes have been made.