Chromebooks
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CrickSoft Chromebook Apps
CrickSoft apps are installed per user on Chromebooks. Each app can be installed using the following links. It is recommended to install each application so that they are available offline, and so that they can easily be accessed from the Chromebooks start menu. Clicker Writer - https://clickerwriter.apps.cricksoft.com Clicker Books - https://clickerbooks.apps.cricksoft.com Clicker Talk - https://clickertalk.apps.cricksoft.com After visiting each of those links, the Student will need to sign-in using Google and install each of them as a Chromebook app. The login + install process will be the same for each of the apps. 1. A 'Sign-in with Google' prompt will pop-up. Select the Student account to sign-in: 2. Click 'Continue': 3. Give Trust permissions to each respective Clicker App: 4. The sign-in process is now complete. Now, proceed with installing each as an 'App'. Click on the icon where it says '1' first, then click the 'Install' button (2): 5. Repeat the above steps for each application. Once installed, they can be launched by clicking the Chrome launcher (1) and then launching the desired app (2): 6. After launching the desired app, it should be logged-into at this point and all ready for use: Any questions or issues, please call x3711 or email servicecentral@psd401.net. Please reference this solutions article.
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PSD ESS Interview Chromebook Proctor Instructions
It is imperative that the Google Drive for the generic accounts get wiped between each interview. If this is not performed, there is the potential for applicants to see the previous work of applicants before them. So each time someone submits an Interview Google Form: 1. Log onto the Chromebook with the Chromebook-specific account denoted on the stickers. 2. Go to drive.google.com 3. Delete all files until Google Drive is empty. You can do the shortcut of CTRL + A to select all objects. Then click on the Trash can icon pictured below: 4. After deleting everything, the empty Google Drive should look like below: 4. Sign out.
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Introduction to Chromebook and Google Chrome
Keywords: Chrome, chromebook, google Aliases: Web Browser, Laptop, Computer Summary This article will help you become acquainted with the google ecosystem and explain the benefits of working in it. What is Chrome? Chrome is a fast, simple and secure web browser, available for free on any computer. Also you can use Chrome web browser on your mobile devices. Best of all, sign in to sync your Chrome browser experience from your computer to any of your mobile devices bring it with you anywhere you go. What are Chromebooks? Chromebooks are fast, portable computers that give students access to the web's rich educational tools and resources. They run Chrome OS, an operating system from Google. Students can share a single Chromebook, yet have a personal experience just by signing in. Why would I sign into Chrome? You can sign in on the Chrome browser on a computer, and you'll be signed in automatically through classlink on chromebooks. If you sign into Chrome and enable syncing then all your settings, bookmarks, tab, extensions, and Apps are synced and therefore shared between devices. This way they are always available to you anywhere and on any device. How do I sign into Chrome and enable sync? Here is a link to another solutions article which will help guide you through the process: https://psd401.freshservice.com/a/solutions/articles/6000005951
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Logging Onto a Chromebook
Keywords: Login, Chromebook Aliases: Logging In, Signing In, Sign In, Log Into Summary: If you would like to know how to sign in or out of a chromebook, this guide will help walk you through the process. You'll need to sign in with your district credentials, and go through MFA if you are not a student. Steps: When a district Chromebook turns on, it will automatically connect to WiFI at any PSD campus location. If you are off-campus, it will prompt you to select from a list of available nearby WiFi networks, and then enter a corresponding password if applicable. Once connected to the internet, a sign-in screen will appear as shown below: At this screen, staff and students are to enter their district username and password. An email is not required for the username field. Staff Only: If you are a staff member with Multi-Factor Authentication (MFA) enabled, you will be prompted with a screen similar to below after entering your credentials. You may have MFA setup with an authenticator app, or to receive MFA codes to a cellular number. Enter the code to complete the login process. Staff should have MFA enabled before the start of the 2022 school year. Please see this guide on setting up MFA: https://psd401.freshservice.com/support/solutions/articles/6000030376 After going through the help article, if you still need assistance setting up MFA, please contact the PSD Help Desk at ext. 3711 or email at servicecentral@psd401.net Chrome Login (same for Google Apps) Staff = username@psd401.net and then your district password Example: smithj@psd401.net Student = student#@edtools.psd401.net and then their student password Example: 1234567@edtools.psd401.net Ending Your Session There are two ways you can end your session on a district Chromebook. In the lower right corner of the screen you can click on the picture icon and Sign Out. Using the Power button you can turn the Chromebook off. Just shutting the lid does not sign you out, therefore the next person to use the Chromebook will be connected to your account when they open the Chromebook. It is always important to turn off the Chromebook before you close the lid so that you always know that you are disconnected from any accounts you have logged into.
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Chromebook Serial Number + Barcode
Keywords: Chromebook, Serial Number, Barcode, Asset ID Aliases: Summary Shows how to find the serial number and district barcode of any chromebook gives a visual example. By default, every Chromebook should show the Serial Number + Barcode / Asset ID in the top-right corner of the login screen as shown below. If you don't see these numbers you can press alt+v to make them appear.
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Resetting (re-imaging) A Chromebook
Keywords: Chromebook, reset, re-image, resetting Aliases: Powerwash, Wipe, Clear With Chromebook Turned Off (Preferred Method) 1. Press and hold Esc + Refresh ↺ and tap the Power button 2. Hold Esc + Refresh ↺ until the screen goes white and you see a message saying 'Please insert a recovery USB stick or SD card' 3. Press Ctrl + D 4. Press Enter 5. At the 'OS verification is off' screen, press Enter, then the Spacebar 6. The Chromebook will then reboot itself 7. Proceed through the steps that are presented until you see the Peninsula login screen again With Chromebook Turned On 1. Sign out of your Chromebook 2. Press and hold Ctrl + Alt + Shift + R 3. In the box that appears, select Powerwash 4. The Chromebook will then reboot itself 5. Proceed through the steps that are presented until you see the Peninsula login screen again Following the reset, you should check to see if the Chromebook requires a new update. Check for updates After logging in, click the box with you clock and wifi icons on the bottom right of the screen. Click Settings Click Menu About Chrome OS. Under "Google Chrome OS," click Check for Updates. If your Chromebook finds a software update, it will start to download automatically. When updates are ready, restart when prompted. For New Dell 3110 Chromebooks 1. Press and hold Esc + Refresh ↺ and tap the Power button for the "Let's step through the recovery process" screen 2. Down arrow to "Advanced options" and enter 3. Select "Enable developer mode" 4. Select "Confirm" at the "You are attempting to enable developer mode" screen. 5. Select "Confirm" again and Confirm returning to secure mode. 6. The Chromebook will then reboot itself 7. Proceed through the steps that are presented until you see the Peninsula login screen again
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Clear Cache and Cookies on Chrome
Keywords: Cache, Cookies, Chrome Aliases: Web Browser, Spinning, Not Loading Summary: If your web pages are not loading or spinning, clearing your cache and cookies is a good first troubleshooting step. This will walk you through how to clear them in google chrome. Clearing cache & cookies: On your computer, open Chrome. At the top right, click the button. Click Delete Browsing Data. 4. At the top, choose a time range. Select All time (recommended if having problems). 5. Next to "Cookies and other site data" and "Cached images and files," check the boxes. 6. Click Clear data. 7. Close Chrome and reopen. **Note: this will log you out of everything but will not delete any saved passwords** Another way: In Chrome's address bar, type "chrome://settings/clearBrowserData" and hit Enter. On the basic tab, select "Cookies and other site data" and "Cached images and files" Click "Clear data" Close Chrome and reopen
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Updating a Chromebook
Keywords: Chromebook, Update, ChromeOS Aliases: Patch, Operating System, Out of Date Summary: If you are asked to update your chromebook, or you are getting notifications about an update this guide will walk you through updating your chromebook through the settings menu. Note: You can also update your Chromebook using the extension called "Gopher Buddy" See this Solutions Article: https://psd401.freshservice.com/support/solutions/articles/6000035041 Gopher Buddy Extension: Note: It's been reported that if a Chromebook is on ChromeOS Versions 111-112 the Gopher Buddy and the below Instructions will not work. Please scroll down after step 7 and look for "Alternate Instructions for ChromeOS 111-112". Step 1 of 7 When you're connected to the internet, your Chromebook automatically checks for and downloads updates. To check for updates yourself, sign in to your chromebook and click on the time on your menu bar. Step 2 of 7 Select Settings ⚙︎ from the menu. Step 3 of 7 Select About Chrome OS. Step 4 of 7 Under "Google Chrome OS," you'll see which version of the Chrome operating system your Chromebook is using. Select Check for Updates. Step 5 of 7 If an update is available, it will start to download automatically. Step 6 of 7 After your download is done, select Relaunch/Restart to finish the update. You're all done. Now your Chromebook is up to date. Alternate Instructions for ChromeOS 111-112: 1) Check the Chrome OS version at the login screen. These instructions are only for people who are on 111 or 112. 2) Login with your username and password and open Chrome. 3) Once Chrome is open, click on the three dots located to the right of the address bar and select "Settings" towards the bottom. 4) Click on "About Chrome" on the bottom left. 5) After these steps, scroll up and follow to the first section of this article starting on "Step 4 of 7" until "You are all done".
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Resetting Permissions for a Website in Chrome (allow camera)
Keywords: Website, Permissions, Chrome Aliases: Web Browser, Camera, Microphone, Location, Allow Summary: If you are trying to use a website and it asks for permissions for something you might accidentally hit block. This article will show you how to allow those features so you can use your site. When a website is asking for permission to access your webcam, microphone, location, etc. - you will be prompted to 'Allow' or 'Block'. If you accidentally clicked Block on a website, there is an easy way to reset permissions for that website. On your computer, open Chrome . Go to a website. To the left of the web address, click the icon you see: Lock , Info , or Dangerous . Click Site settings. 5. Click Reset permissions. 6. It will prompt you if you really want to reset permissions for that site, click Reset permissions. 7. Reload the site and try again.
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Student Access to PSD Student Portal (my.psd401.net)
Keywords: Student login, Chromebook, Student Access, Portal, launchpad.classlink.com Aliases: Portal, Portal Access, Student Access, My PSD, Classlink This video shows students how to access the student portal once they have signed in to a Chromebook.