Keywords: Helperbird, Extension, Chrome, Accessibility, Settings, Chromebook, Student Device, Large Font, colored screen

Aliases: Web Browser, Google, Extension,

Helperbird is a Chrome Extension that adds a ton of great accessibility features for students. With that being said, it can often get "stuck" in the setting or have effects that make the device difficult to use. This article will label a couple different troubleshooting steps that will fix these issues. 

1). Identify Helperbird Extension in the Chrome Extensions and click on it.

(It will have a red "off" banner if Helperbird is Off, and it will have a green "on" banner if Helperbird is on): 

2). Toggle Helperbird from off to on and back, or from on to off and back. The off/on toggle is located at the top of the Helperbird extension page.

This will hopefully fix most issues with Helperbird, however, if you are still experiencing an issue, proceed on to step 3.

3). If you are still experiencing problems, the next step is to "Delete Everything".

Click on the Settings Icon (looks like a gear):

Click on "Account":

In the bottom of the first box, click "Delete Everything"