How to access ChildPlus on macOS

Keywords: childplus, eceap, remote, desktop

Aliases: eceap/childplus software

Note: Steps 1-11 only need to be performed once. After the initial setup is complete, you can start on step 13 each time.

Note: It should not be needed, but PSD's Agency ID for ChildPlus is PSESD

1. Open Self Service to install the Microsoft Windows App

(Finder > Applications > Self Service). It's under the Microsoft category. Click 'Install'. (Says 'Run' in the Screen Shot because I already have it installed).

2. Open the Microsoft Windows App . Click on 'Microsoft Windows App ' in the top-left corner. Then click 'Settings...'

3. This will open up a Preferences window. Select the Credentials tab. Click on the '+' symbol to add a User Account

4. For username, type psd\ and then your username. So psd\username. Username and password will be your PSD ClassLink Portal login. Friendly name is just your username.

5. After filling out the fields like above, click Add. Then, click on the General tab.

6. Where it says 'If folder redirection is enabled...' click on Nothing

7. Then, click Choose Folder... and select your Desktop (Click Desktop, then Choose) it should look like below:

You can now close out of Preferences

8. At the top of the App, click on 'Apps' - you will now be accessing ChildPlus through Apps instead of Devices

9. Click on the '+' symbol and then 'Add Workspace'

Note: You can also click this, it's the same thing:

10. For the workspace / URL enter vmnocapterminal

After you do that, it will 'find' the correct workspace and it will look like below.

For User account - click the drop-down and change it from 'Ask when required' to your user account that you added in earlier steps.

Then click Add.

11. You may see a certificate warning. Simply click Continue:

12. You will now see the ChildPlus icon:

13. Double-click on it to run ChildPlus. It will launch in its own contained Window now. It will briefly show a Windows login. Then the window will go away.

Be patient for about 10-15 seconds, and then ChildPlus will launch:

Note: The only other minor nuance is that when you're uploading scanned files now - you will now upload them from your macOS Desktop.

In ChildPlus, when you click 'Add Attachment' - select 'This PC' if it is not already selected. Scroll down until you see Redirected drives and folders - you will see your macOS Desktop there as shown below.

Double-click on that, then your scanned files should be in there.

Any questions or issues, let us know. You can submit a ticket through the portal, or by emailing servicecentral@psd401.net or call x3711.