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Parent Notifications & Emails from Schoology Messages

Modified on: Mon, 7 Apr 2025 1:59 PM
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Keywords: parent, schoology, notifications

Aliases: parent schoology account

Email Settings

You may elect to receive two email digests of your child(ren)'s activity in Schoology. To manage email digest settings in your parent account:

  1. Click the arrow on the top right of Schoology.
  2. Select a child from the list that appears in the drop-down menu.
  3. Once you're viewing the child's account, click the downfacing arrow again.
  4. Select Settings.
  5. From the Notifications tab, you can elect to receive one or both of two email summaries:
      • To receive the Parent Email Digest, select On in your Email Summary menu.
        You can receive emails on a Daily or Weekly basis. If you choose Daily, you may set a time at which the notification will be sent to your inbox. If you choose Weekly, you'll have an additional option to select the day of the week you'd like to receive the email.
Note: If there are no updates for the given time period, you will receive an email stating that there are no new updates.
      • To receive the Overdue Submissions Email, select On in the Email Notification menu.
  1. Click Save Changes to update your settings.


How do I make sure I receive emails and notifications?

To make sure you receive emails, check that your email address is verified to receive emails from Schoology.

  1. Click the arrow on the top right of Schoology.
  2. Select your account from the list that appears in the dropdown.
  3. Once you're in your account, click the arrow again and select Account Settings.
  4. If you haven't yet verified your primary email address, you'll see a message to Resend verification email. Check the box next to the message and Save Changes.
  5. Once you receive the verification email, click the link provided in the email to verify your email address.
Note: If you don't receive the email at the correct time of day, check the timezone associated with your account from your Account Settings. If you don't receive any email notifications on a daily or weekly basis after having completed these steps, you can create a ticket with the Support Team for assistance.

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How do I make sure I receive Schoology message in my email?

You will also want to make sure you have your Personal notification setting to allow you to receive an email notifying you when a private message is sent to you through Schoology.

  • Click on your account name
  • Settings
  • Notifications and scroll to the Personal section
  • For Receive a private message choose ON under Email.

This setting will notify you when your Schoology account receives a message from a PSD staff member.


Responding to a Message from Your Email Account

If you have set your Schoology permissions to receive email notifications for received Schoology messages, you can respond to the message directly from the notification by clicking Reply in your email account, as you would respond to a regular email.

Note: Responding to a message from an email notification only sends a response to the Schoology member who sent the message, regardless of whether it was sent to multiple other recipients. To respond to all message recipients, reply from within Schoology Messaging instead of your email account.

You may also send messages from any place the user's information is available. These areas include the following:

  • The Members area of courses and groups.
  • When searching for a person using the magnifier icon.
  • The Faculty area on the school profile.
  • User Profiles.
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