Error Message when teacher is trying to open File in Schoology
Keywords: Error, not document owner, access
Aliases: Schoology
Error Message: {"errors":{"detail":"Failed to retrieve provider email for current user","source":{"exception":"Exception"}}}
This error indicates the person attempting to access the assignment is neither the document owner nor the student. This is typically seen when a co-teacher is attempting to access the assignment. See Q: Can my co-teacher and I both grade student work submitted via Google Drive Assignments?