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Error Message when teacher is trying to open File in Schoology

Modified on: Tue, 15 Apr 2025 11:00 AM
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Keywords: Error, not document owner, access

Aliases: Schoology

Error Message: {"errors":{"detail":"Failed to retrieve provider email for current user","source":{"exception":"Exception"}}}

GDA_error.png

This error indicates the person attempting to access the assignment is neither the document owner nor the student. This is typically seen when a co-teacher is attempting to access the assignment. See Q: Can my co-teacher and I both grade student work submitted via Google Drive Assignments?

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